Poly Blackwire 3320 Wired Stereo USB-C/A Headset (8X220AA)

The Poly Blackwire 3320 (8X220AA) is a Microsoft Teams Certified stereo headset designed to deliver high-fidelity audio and reliable communication power across corporate offices, call centers, and remote work environments. Powered by an advanced noise-canceling flexible boom microphone, it suppresses ambient background noise to ensure your voice remains crisp and professional during critical client calls.

Engineered with dual USB-C and USB-A connectivity via the included adapter, the Blackwire 3320 offers immediate plug-and-play operation with PC and Mac systems. The unit features intuitive inline call management controls—including a dedicated Microsoft Teams button, call answer/end, volume adjustment, and mute capabilities. Backed by a 12-Month Warranty, this brand-new headset provides the processing power and ergonomics needed for comfortable, all-day wearing.

Technical Specifications

Poly Blackwire 3320 Key Features & Benefits

• Noise-Canceling Microphone: Drives the vocal clarity power needed to filter out background office noise for undisturbed call interactions.
• Microsoft Teams Certification: Features a dedicated Teams button on the inline controller for instant app launching and call interaction.
• Universal USB-C/A Dual Connectivity: Includes a durable USB-C to USB-A adapter to unleash versatile connection power across modern and legacy laptop hardware.
• Acoustic Protection with SoundGuard: Prevents sound spikes over 118 dBA to preserve hearing safety during prolonged daily use.
• All-Day Ergonomic Comfort: Designed with a lightweight padded headband, 180-degree rotating speakers, and soft ear cushions.

Key Pros

• Dedicated inline control unit simplifies call operations without clicking software menus.
• Dual-ear stereo layout blocks external distractions to improve user focus.
• High-bandwidth speaker output delivers rich multimedia and voice performance.
• Plug-and-play installation requires no additional software drivers for basic deployment.

Suitable Application Areas

• Corporate Call Centers & Help Desks: Continuous phone-based customer service requiring clear speech transmission.

• Unified Communications & Video Conferencing: Daily Microsoft Teams, Zoom, and Google Meet collaboration.

• Remote Work & Home Offices: Suppressing household background noise during virtual business meetings.

• Hot-Desking Workstations: Rapid deployment across shared office desks using USB-C or USB-A connections.

Headset Variations & Pricing

Shop for more Poly deals: Explore our complete range of enterprise headsets and computer accessories at Potent.it Computer Accessories.

Available at Potent.it Store & Online Purchase (Countrywide Delivery) — FAQs

Q: Does this Poly Blackwire 3320 work with both USB-C and USB-A ports?

A: Yes. The native connection is USB-C, and it includes an official Poly USB-C to USB-A adapter in the box for complete universal compatibility.

Q: Where can I find the official user manual and driver software?

A: You can access setup guides, firmware tools, and software utilities via the canonical Poly Blackwire 3320 Setup & Support Guide.

Q: How do I manage advanced audio settings and software updates?

A: You can download the free Poly Lens Desktop App to manage equalizer settings, update headset firmware, and customize call control options.

What is in the Box?

• 1 x Poly Blackwire 3320 Stereo USB-C Headset (8X220AA)
• 1 x USB-C to USB-A Adapter
• 1 x Quick Start & Safety Guide
• 1 x Potent.it 12-Month Warranty Certificate & Invoice

Verdict

The Poly Blackwire 3320 (8X220AA) combines acoustic efficiency, robust noise cancellation, and seamless Microsoft Teams integration into an affordable enterprise headset. With universal USB-C/A connectivity, intuitive inline controls, and lightweight ergonomics, it delivers the essential audio power required for professional communication environments.